1) Delivery Coverage

Delivery within Kuwait and the GCC countries.

2) Delivery Time

• Delivery within Kuwait is typically within 3 business days, and to other GCC countries within 7 business days.
• Delays may occur during peak seasons, due to weather conditions, or high order volume.
• We may contact you to confirm some details before delivery.
  We strive to deliver your orders as quickly as possible.

3) Delivery Fees

Delivery fees (if applicable) are shown during checkout before you complete payment.

4) Address & Contact Details

• Please ensure your address and phone number are accurate.
• If we cannot reach you, delivery may be rescheduled.

5) Receiving Your Order

Please inspect the package upon delivery. If the order is missing items, incorrect, or damaged, contact us as soon as possible with your order number and clear photos.

6) Incorrect or Damaged Orders

• Report issues as early as possible (preferably within 24–48 hours of delivery).
• We may arrange replacement or an appropriate solution after verification.