1) Information We Collect

Depending on how you use the website, we may collect:

• Account & contact details (name, phone number, email, address).
• Order details (items purchased, delivery notes, invoice details).
• Customer support communications (messages you send us).
• Technical & usage data (IP address, device/browser data, pages viewed) via cookies and similar technologies.

2) How We Use Your Information

• To process and deliver your orders and provide invoices/receipts.
• To communicate with you about your order, delivery, or support requests.
• To prevent fraud, secure transactions, and protect our platform.
• To improve our website, products, and customer experience.
• To send updates or offers only when permitted (and you can opt out anytime).

3) Sharing & Disclosure

We may share your data with trusted service providers only as needed, such as:

• Payment providers to process payments securely.
• Delivery partners to deliver your orders.
• Website/hosting providers to operate the store platform.
• Analytics tools to understand website performance.

We may also disclose information if required by applicable law or to protect rights and safety.

4) Cookies

Cookies help the website function properly (e.g., cart, login) and improve performance. You can control cookies from your browser settings. Disabling cookies may affect some features.

5) Data Security & Retention

We use reasonable safeguards to protect your information. Payment details are handled through secure payment providers; we do not intentionally store full card details on our servers.

We retain personal data only as long as needed for order fulfillment, customer support, legal, and accounting purposes.

6) Your Rights

You may request to:

• Access or correct your personal information.
• Delete certain information (subject to legal/operational requirements).
• Opt out from marketing messages at any time.

7) Contact Us

For privacy questions or requests, contact us عبر واتساب:
WhatsApp: +965 500 05111
Instagram: @teebtree

8) Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.